Sales Support Engineer (Mechanical)
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Oostzaan |
| Opleidingsniveau | HBO / bachelor |
| Contactpersoon |
Jemaro Jessurun +31651392711 |
Informatie
- Design layout solutions that meet high internal standards, technical specifications, and design requirements;
- Monitor the quality of every layout to ensure it exceeds expectations, both internally and for the customer;
- Efficiently manage the entire layout process from start to finish;
- Provide technical advice and explain solutions to customers and Area Sales Managers;
- Maintain customer files in the digital archive and prepare correspondence;
- Review and approve layouts and quotations from a technical perspective, including cost calculations for project execution;
- Coordinate with product managers regarding technical issues and new products;
- Analyze requirements on-site at customer locations and prepare layout designs.
Omschrijving
- Design layout solutions that meet high internal standards, technical specifications, and design requirements;
- Monitor the quality of every layout to ensure it exceeds expectations, both internally and for the customer;
- Efficiently manage the entire layout process from start to finish;
- Provide technical advice and explain solutions to customers and Area Sales Managers;
- Maintain customer files in the digital archive and prepare correspondence;
- Review and approve layouts and quotations from a technical perspective, including cost calculations for project execution;
- Coordinate with product managers regarding technical issues and new products;
- Analyze requirements on-site at customer locations and prepare layout designs.
Functie eisen
Education and experience- Higher professional education (HBO) level, preferably in Mechanical Engineering or an equivalent technical discipline;
- 1 to 5 years of experience in a technical support role;
- Demonstrable experience with AutoCAD; experience with 3D-CAD is a plus.
- Strong technical background with an eye for precision and detail, particularly in interpreting and creating layout drawings;
- Excellent communication skills: you are able to clearly convey complex technical information to both sales teams and customers;
- Strong command of the entire layout process: from design and quality control to technical explanation and documentation;
- Affinity with cost calculations, quotation processes, and pre-sales technical approvals.
- Proactive problem-solver with high quality standards;
- Able to manage multiple projects simultaneously without losing focus on customer satisfaction;
- Comfortable working in an international, multidisciplinary environment;
- Willing to travel occasionally to customer locations.
- Availability of at least 32 hours per week.
- Experience with 3D design;
- Experience in mechanical engineering, process installations, or a similar technical B2B environment;
- Experience in advising sales teams and customers on technical solutions.